1. Scope & Acceptance
Welcome to New Trade FX Services. These Terms and Conditions govern your access to and use of our trading platforms, portal, websites, and any associated financial brokerage services provided by New TradeFx Services Ltd. (“the Company”, “we”, “us”, or “our”).
By registering a demo or live trading account, accessing our website, or using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, our Privacy Policy, and our Client Agreement.
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date, and your continued use of our services constitutes acceptance of the modified Terms.
2. User Accounts & Verification
To access our trading services, you must register for a trading account and complete our verification process. During registration, you must provide accurate, current, and complete personal and financial information as prompted.
In accordance with the Money Laundering (Prevention) Act of Saint Lucia and KYC regulations, you are required to submit identity verification documents (e.g., passport, national ID card) and proof of residency (e.g., utility bills, bank statements). We reserve the right to request additional documentation or verify details before active trading is allowed.
You are solely responsible for maintaining the confidentiality of your account credentials (usernames, passwords, MFA tokens) and for all activity occurring under your account. You must notify us immediately of any unauthorized account access.
3. Platform License & Use
We grant you a personal, non-transferable, non-exclusive, revocable license to access and use our trading platforms (including MetaTrader 5, web interfaces, and mobile applications) solely for executing trading transactions in accordance with these Terms.
You agree not to use the platforms for any unlawful, fraudulent, or malicious activities. You must not attempt to disrupt the performance of our servers, reverse engineer the platform software, or implement automated systems that degrade platform speed or stability.
4. Payments, Deposits, & Withdrawals
Clients can deposit and withdraw funds through our supported payment gateways. Funding limits and transaction processes are subject to the following rules:
- Minimum Deposit: The minimum deposit required to fund your account is $10 USD (or equivalent).
- Third-Party Funding: We strictly prohibit third-party deposits and withdrawals. All transactions must originate from bank accounts, credit cards, or wallets registered in the exact name of the New Trade FX Services account holder.
- Processing Times: Deposits are typically processed instantly or within 24 hours depending on the payment gateway. Withdrawals are processed by our financial team within 24-48 business hours, subject to compliance and verification checks.
5. Prohibited Trading Activities
We strive to maintain a fair and transparent trading environment. The following trading practices are strictly prohibited and constitute a material breach of these Terms:
- Latency Arbitrage: Exploiting delays in price feeds to place risk-free trades.
- Scalping and Hedging Abuses: Rapidly opening and closing multiple positions within seconds to exploit feed latency or system bugs.
- News Trading Manipulation: Utilizing high-frequency or automated algorithms during major economic announcements to trigger unnatural system states.
If we detect any prohibited activities, we reserve the right to cancel affected trades, adjust account balances, suspend access, or terminate the client relationship immediately without prior notice.
6. Intellectual Property
All content, trademarks, logos, graphic design, and software code on our websites and platforms are the property of New TradeFx Services Ltd. or its licensors.
You are not permitted to copy, reproduce, distribute, modify, or create derivative works from any part of our intellectual property without our express prior written consent.
7. Disclaimers & Limitation of Liability
Our services and platforms are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding platform availability, accuracy of price feeds, or suitability for any particular purpose.
To the maximum extent permitted by law, the Company and its directors, officers, or employees shall not be liable for any direct, indirect, incidental, or consequential damages (including loss of capital, profits, or data) arising from your use of the platforms, latency delays, system failures, or investment decisions.
8. Governing Law
These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of Saint Lucia.
The courts of Saint Lucia shall have exclusive jurisdiction to settle any disputes arising under or in connection with these Terms.
9. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
Email: support@tradefxservices.com
Registered Address: Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia.